2024 LONDON MARATHON
- 5 night / 6 day package
- Check in: Thursday, April 18, 2024
- Check out: Tuesday, April 23, 2024
- Race Date: April 21, 2024
Frequently Asked Questions
How much is the deposit, and is it refundable?
Each guest is required to pay a $1,000 non-refundable deposit upon signing up for the trip. The deposit for a single-occupancy package is $1,000 while a deposit for a double-occupancy package is $2,000.
Is my race entry guaranteed?
Yes! As an official tour operator for the TCS London Marathon, we have guaranteed bibs! Due to the high demand and limited availability of bibs, we are only allowing one (1) race entry per room package for the person staying in the room. Bibs can be sold only to US citizens who are 18 years or older on race day per tour operator rules and are non-refundable and non-transferable.
If I got my bib through the lottery or a charity, can I still travel with DM?
Of course! We welcome those runners who already have a bib. You would select a room-only package. Please note there are limited quantities available.
Will transportation be provided during the weekend?
Since our hotel is near the finish of the marathon outside Buckingham Palace, guests have an easy walk back to the hotel after the race. Transportation will not be provided to the expo or to/from the airport. The Westin Grand Berlin offers airport service for a fee. (Contact concierge for rates and availability.) Otherwise, we suggest taking a rideshare, taxi, or using public transportation. On race morning, we will use public transportation (complimentary for runners) to an indoor DM pre-race gathering location where you will enjoy coffee and a quick walk to the start.
Do I have to register my guests even if they’re not running?
Yes! DM guests have access to all the VIP perks as our runners. To ensure they receive all our great services, we ask that you let us know whom you are bringing at the time of registration.
Can I add a night onto the package?
We are not offering shoulder nights at this time.
Do spectators receive VIP treatment?
Yes! Spectators receive many of the same VIP perks that runners enjoy, including a spectator plan and sign-making station to help them cheer on their loved ones.
Can I bring my kids?
Our rooms at this hotel have a maximum capacity of 2 people. You can certainly bring your child as the second person in the room. However, you will need to pay the double-occupancy rate.
What if I have food allergies?
Please notify us of any dietary restrictions you have so we can do our best to accommodate you.
Reserve Your 2024 London Package
We do everything but run for you.
If a race is cancelled due to COVID, we will offer full refunds to all of our trip guests. Risk free!
*We strongly encourage you to acquire travel insurance. See our Travel Insurance Tab for more information.
A $1,000 non-refundable deposit per person will reserve your spot, or pay in full for a $125 discount per package. See DM Cancellation Policy for more information.
Payment Policy
Package must be paid in full by December 1, 2023. If final payment in full is not received by December 1, 2023, your reservation will be cancelled.
Deposit, payments, and race entry cost is non-refundable at any time. Runners who are injured and can no longer run must still adhere to this policy. We therefore strongly encourage you to acquire travel insurance. Please refer to our Travel Insurance Tab for additional information.
TERMS AND CONDITIONS
TERMS AND CONDITIONS
These are the terms and conditions under which Destination Marathons, LLC. (hereinafter “DM”) offers and operates its running trips/tours. By registering and paying your deposit for a trip, you confirm that you have read, understand and agree to these Terms & Conditions, which you acknowledge constitute a legally binding obligation. Accordingly, please read these terms carefully before making a deposit or payment for a trip.
Participants acknowledge they must be in good health and able to endure the physical demands commensurate the activity they are registering for. Please consult your physician if there is any question of physical fitness. It is your responsibility to assess the risks and requirements of each aspect of the trip based on your own circumstances, limitations, fitness level and medical requirements.
If you participate in activities during your itinerary, including road racing and pre and post runs, certain risks and dangers may arise, including, but not limited to, personal injury and death. BY AGREEING TO THESE TERMS AND CONDITIONS, YOU hereby expressly assume all of these risks and dangers, and you hereby expressly agree to forever release, discharge and hold DM and our agents, employees, officers and directors, harmless against any and all liability, actions, causes of actions, suits, claims and demands of any and every kind and nature whatsoever which you now have or which may hereafter arise out of or in connection with your booking or participation in any activities in which you participate.
You consent and grant full permission and royalty-free license to DM to use your likeness in all media including photographs, pictures, recordings, or other record of this event for any legitimate purpose.
You consent and grant full permission for DM to email you with specific information relating to this trip package. You will also be enrolled in communications regarding other DM packages and releases, and have the option to opt out of those specific messages by contacting DM directly.
While we will endeavor to operate all trips as advertised or quoted, reasonable changes in your itinerary may be made by DM where it is deemed necessary or advisable by us. If DM is prevented (directly or indirectly) from performing any of its obligations under this agreement by reason of force majeure (which shall include, an Act of God, strikes, trade disputes, fire, breakdowns, weather conditions, acts of omissions of a third party, or any other cause whatsoever outside DM’s reasonable control), then DM may, in its sole and absolute discretion, cancel all or part of any trip. In any situation of force majeure, DM shall not be deemed to be in breach of their duties or otherwise liable to you, whether for reason of delay in performance or non-performance. I understand that if a case of force majeure arises that no refund of my travel expenses, including, but not limited to non-refundable airfare, or entry fees will be reimbursed. Based on the above, DM strongly recommends trip cancellation, baggage, health and accident insurance for all participants. Residents from outside the U.S. must check within your country for insurance coverage.
The price of the DM package does not include personal travel insurance. DM highly advises you to consider obtaining travel insurance. It is your responsibility to ensure that you have adequate insurance coverage for the entire duration of the trip, including incidents such as illness, injury, death, loss of baggage and personal belongings, trip cancellation or interruption, and any activities you plan to participate in. If you have any inquiries regarding travel insurance and its coverage, please contact a travel insurance company directly. You bear full responsibility for any financial losses related to your travel arrangements. DM is not accountable for any travel expenses or other costs incurred by you or any other individuals associated with your travel.
DM contracts with a network of companies and individuals to assist in the running of our trips, including, but not limited to hotel and transportation services. Because DM does not maintain any control over the personnel, equipment, or operations of these suppliers, we assume no responsibility for and cannot be held liable for any personal injury, death, property damage, or other loss, accident, delay, inconvenience, or irregularity which may be occasioned by reason of (1) any wrongful, negligent, willful, or unauthorized acts or omissions on the part of any of the tour suppliers, or other employees or agents, (2) any defect in or failure of any vehicle, equipment, instrument owned, operated or otherwise by any of these suppliers, or (3) any wrongful, willful, or negligent act or omissions on any part of any other party not under the supervision or control of DM.
Airfare is not included in any DM travel packages. It is your responsibility to book your own transit to the destination city. Transit to the hotel is not included in any DM travel packages, unless otherwise specified in the package description.
DM accepts credit card transactions including Visa, Mastercard, and American Express. For some packages, DM will also accept ACH electronic transfer, or money order, made payable to Destination Marathons, LLC. If you select to pay for your package in full, you will receive an invoice with a zero ($0) balance and invoice number reference. Please keep this invoice number for reference as we may require you to confirm your booking details, login to obtain your race bib, or other details relating to your trip. If you select to pay a deposit for your package only, you will receive an invoice with information to make additional payments on your reservation. It is your responsibility to manage your manual payments before payment deadlines, or enroll in auto-payments when available, to ensure you complete payments before a payment deadline. Package payments not completed by the deadline are subject to cancellation.
DM contracts with hotels for a block of rooms including types of rooms (single beds such as King or Queen; and double beds, such as two twins or two queens). We make note of your requested room type during your reservation booking. However, room availability is based on hotel inventory at time of check in. DM may need to adjust your room type to accommodate rooms available. If we must change your room type, we will provide a complimentary change, or refund the difference for a reduced room type.
All guests traveling with DM are registered with our hotel room block. If a registered DM guest attempts to accommodate an unregistered individual in their hotel room or extend an invitation for them to partake in any DM organized events, the registered DM guest shall relinquish their tour package privileges, and both parties may be refused entry to subsequent tours.
DM package pricing is offered at current rates, taxes, tariffs, and conditions by our contracts and other service providers. All pricing is subject to currency exchange fluctuations. DM may change package pricing at any time until packages are sold out. All pricing is quoted and transacted in United States dollars.
For guests traveling internationally with DM, it is mandatory to possess a valid passport. Some countries require that the passport remains valid for a minimum of six (6) months beyond the date of return to the United States. Additionally, certain destinations may impose visa requirements that must be fulfilled before traveling. We advise you to consult the website of the U.S. Department of State to stay updated on the most recent passport and visa regulations. It is your responsibility to ensure that all essential travel documents are up-to-date and valid, and to arrange any necessary documentation for entry into your travel destination(s). This includes acquiring any required vaccinations, travel visas, or fulfilling any other prerequisites.
DM reserves the right to decline a guest reservation request for any reason. Should your reservation request be declined, the full registration fee (including the non-refundable initial deposit) will be refunded to you.
By using our services, you acknowledge and agree that you will not engage in any attempts to evade, avoid, or bypass any refund restrictions associated with your purchased travel booking. This includes refraining from contacting our company directly in an effort to obtain a refund, or seeking a “chargeback” from your credit card company. Once initial travel is booked, we will refrain from altering payment methods or generating different invoices, as doing so could potentially modify the information required by travel insurance companies.
The right is reserved to cancel the tour for any reason anytime. If we cancel a tour, our liability is limited to a full refund of your payments to us and we will not be liable for any other costs, damages or refunds of any kind for any loss, delay, inconvenience, disappointment or expense whatsoever in such circumstances.
If the London Marathon is cancelled for any reason, runners have two options*:
- Transfer payments made to a future Destination Marathons race package
- Request a full refund in writing
If the London Marathon is postponed to a later date, runners have two options*:
- Transfer your reservation (at the same package rate) to the new race date
- Request a full refund in writing
If the marathon is turned into a virtual run, our package will be considered null and void. Runners then have two options*:
- Transfer payments made to a future Destination Marathons race package
- Request a full refund in writing
*We kindly ask that you notify Destination Marathons of your decision within 10 days of the race cancellation announcement.
If the race proceeds with the marathon amidst the threat of coronavirus, but you decide not to run, you may request a full refund in writing by December 1, 2023. After December 1, 2023 all payments received will be transferred to a future Destination Marathons package of your choosing.
1. By purchasing this package, I acknowledge the contagious nature of COVID-19 and voluntarily assume the risk that I may be exposed to or infected by COVID -19 by participation; and that such exposure or infection may result in personal injury, illness, permanent disability, and death. I understand the risk of becoming exposed to or infected by COVID-19 may result from actions, omissions, or negligence of myself and others, including, but not limited to Destination-Marathons employees, volunteers, participants and their families.
2. I voluntarily agree to assume all the foregoing risks and accept sole responsibility for any injury to myself, illness, damage, loss, claim, liability or expense, of any kind, that I may experience or incur in connection with my participation in the Destination-Marathons trip and associated event. On my behalf I hereby release, covenant not to sue, discharge and hold harmless Destination- Marathons, its employees, agents, representatives from claims, liabilities, actions, damages, costs or expenses of any kind arising out of or relating to Destination-Marathons. I understand and agree this Release includes any claims based on the actions, omissions, or negligence of Destination-Marathons, its employees, agents and representatives, whether a COVID-19 infection occurs before, during or after participation at the Destination Marathons trip and related event.
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